Blu Ray - Powered by Kayako SupportSuite Help Desk Software

06 Sep 2010

Support Center » Knowledgebase » Blu Ray

	Blu Ray

Article Wanting to rip Blu Rays on the Tranquil Home Servers / RS series - running AVA Media ?

If you find that DVD's copy as expected, but Blu-ray or HD DVD's is not detected when inserting, there is very likely an issue with the UDF 2.5 file system driver that AVA Media for Windows Home Server ships with.

Since Windows Home Server unlike Windows Vista does not native support the UDF 2.5 file system, an UDF 2.5 file system driver is shipped with AVA Media to read Blu-ray and HD DVD's, however in some situations on some machines, this driver at some point have stopped working.

To confirm if this is the issue you have, use Remote Desktop to connect to your Windows Home Server, and open "My Computer". Insert a Blu-ray disc into your Blu-ray drive and see if the disc becomes available in the drive within one minute. If the disc does not become available, and the drive keeps spinning like it is trying to read the disc, you very likely have this issue.

The solution is delete the two files "C:\WINDOWS\inf\thdudf.inf" and "C:\WINDOWS\system32\drivers\thdudf.sys", and reboot your Windows Home Server. After that, uninstall AVA Media from the home server console, and reinstall it. Reboot your home server again, and if the UDF driver was the cause of the problem, you should now be able to see a Blu-ray disc in "My Computer" after inserting it into the drive.

To verify - open an application on the Home Server desktop - ie AnyDVD, and check that the disc detected is BDROM (BluRay) - and not CD

Article Details

Article ID:

236

Created On:

09 Feb 2010 3:55 PM