06 Sep 2010
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*** SERVER ALERT ***
*** SERVER ALERT ***
Posted By: Jack Riley2 On: 05 Feb 2010 5:18 PM
Details
Server Outage / Upgrade
After a recent outage by our service partner earlier this week, with the loss of over 48 hours of data input / updates, Tranquil PC are moving the service to our own servers on the Tranquil Data Centre in central Manchester.
The upgrade is taking place between Friday 12:00 (noon) BST and should be completed by Monday 12:00 (midday). During this time any registered support requests may be lost (please do not register / update any tickets during this time).
We are sorry for any delay in service this may cause, but we are commited to providing 24/7 server availability and this recent outage has forced us to create, setup and deploy our own servers. These servers of course will be backed up in real time - and any issue in the future should result in minimal disruption.
Thank you for your patience and support.
Tranquil Customer Services
5th February 2010
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